What a surprise - frozen again so you cant move forward.
Avoid this game - find something where the app support is effective and the customer service has a brain.
Even better - you spend money to get more play time and get treated very rudely by customer service when you complain that the game doesnt work.
This is a scam - stay away from this game.
#boycottthisgame about Cookie Jam: Match 3 Games, v5.20.128